RETURNS & EXCHANGES
Item(s) purchased from WWW.COSA-MALA.COM must be returned at the customers expense in new, unused condition with original tags still attached, within 14 days of receiving the shipment, in order to receive a refund.
To return an item(s) for a refund just send it to the address below accompanied by the form included in your shipment with your order number and a reason why the item(s) is being returned. A refund will be issued in the original form of payment within 7 business days from when the return is received. Please note that we can not refund the original shipping charge with the exception of faulty or incorrectly shipped items. Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.
We do not exchange product or modify orders once it has been placed. If you purchased an item from WWW.COSA-MALA.COM and would like something else, a new order will need to be placed. A refund will be issued in the original form of payment within 1-2 business days of us receiving the return through the portal.
Any item(s) purchased on sale are final and cannot be returned for a refund. If we receive a returned sale or discounted item, we will either refuse the delivery or return it at the customers expense. No refund will be issued.